![]() ![]() This includes access to search, help, your shopping bag & your account information. Navigation - You can navigate to main sections of the site by using the navigation bar at the top of each page. Home Page - You can get back to our home page when browsing by clicking on the Victoria’s Secret logo at the top of the page. Once logged in you will be presented with a selection of ways to pay to help you complete your order. Please note: you may need to reset your password the first time you attempt to log in. If you have an existing Victoria’s Secret account you can use this to log in and complete your order. When you're happy with your selection, proceed to our checkout page, where you will be required to either log in or register for a new account. Simply browse and shop, adding items to your bag. It may take a few days for our records to be updated, so please don’t worry if you receive any emails within this time. If you unsubscribe to our marketing emails you won’t receive information on the latest offers, reductions and or when the Victoria’s Secret or Next sale will be on our website. Simply click on the ‘Opt out’ link and select ‘Unsubscribe’. You can also unsubscribe at the bottom of a recent promotional email. If you’d like to update the Marketing information you receive from us, simply sign into ‘My Account’, tick/untick the box after ‘Communication Preference’ and click ‘Update’. I want to change the marketing information I receive In order for us to close your account, please contact us by email or phone. ![]() We're sorry you’re thinking of leaving us, we would hate to lose you as a customer and would love to know if there's anything we can do to change your mind. Orders placed before you updated your address details will be delivered to the address shown on your email confirmation. As we process orders quickly, we can’t change your address once you’ve placed your order. Just make sure you change your details if you’ve recently moved Fbefore placing an order. You can change your address, telephone number and email address on your account by simply clicking onto ‘My Account’ and then ‘Edit your Details’. You may need to check your Junk/Spam folder for the password reset email. Use this to log in to your account and change your password by clicking on 'Change Details' and then ‘Sign in details’ on the left-hand side of the page. ![]() If you choose to reset your password, you will receive an email containing a temporary password. We’ve all been there! If you have forgotten your password, you can reset it from the My Account screen by clicking ‘Forgotten Password’. If you don’t have an account, sign up here to start shopping. If you previously had a Victoria’s Secret account, you will need to reset your password using your Victoria’s Secret account credentials by going to My Account. Our new partnership also means you have access to free delivery to all Victoria’s Secret and Next stores! This means when you shop with us your order will be handled and delivered by Next. Victoria’s Secret is now partnered with Next. ![]()
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